General Information, Sales and Marketing.
Email: ask@alive.com.au
Help, Technical Support and Feedback.
Email: support@alive.com.au / help@alive.com.au
Phone: +61 7 1300 721 603
Tickets: Customers may submit tickets or jobs through our online system or through your very own Hosting Control Panel. Customers whom request jobs will be charged our hourly rate.
Alive Online encourages customers to only call the office if the technical problem is at a high priority, customers will be prompted to send in a Support Request if a technical issue is to be raised by telephone.
Customers needing Support during Out of Office hours are able to submit a Support Enquiry via our Ticket System.
Website Design, Ecommerce, Development Quotes and Information.
Email: projects@alive.com.au
Billing, Accounts and Administration.
Email: ask@alive.com.au
Webmaster & Blogging Administration.
Email: blogs@alive.com.au, admin@alive.com.au
Abuse or Law Infringement
Email: admin@alive.com.au
Office Phone Numbers:
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General Enquiries: | +61 7 1300 721 603 | |
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USA Enquiries: | (213) 674-8603 | |
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Technical Support: | +61 7 1300 721 603 | |
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Fax – Australia: | +61 7 1300 667 902 | |
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Fax – International: | +61 7 3102 6188 |
Office Hours:
Monday – Friday / 8am – 5:00pm AEST Brisbane, Australia
